COLUMBUS, Ind. — City officials are warning residents after multiple reports of someone posing as an employee of Columbus City Utilities.
The scammer claims the customer’s water will be turned off if they do not pay him the amount due immediately.
Columbus City Utilities does not contact customers in person when trying to collect payment for their bill.
City crews are not authorized to accept payments from customers. All payments must be made through the business office or online.
The department does provide an automated notification system that allows for over the phone payment, but this system announces the customer’s account number and the exact amount that is past due. Customers should verify each before using the system.
Anyone with concerns or doubts should contact utilities at 812-372-8861.
Local News Digital’s Steven Harmeyer reports: